what our customers say...
RATED EXCELLENT ON TRUST PILOT
RATED EXCELLENT
Rated excellent on Trustpilot by our customers
customisable
Our bags are fully customisable to you
buy now, pay later
Buy now, pay later with Klarna
who are Lacylou London?
At Lacylou London, we strongly believe that every woman should have a handbag as unique as her own style and personality. That's why we wanted to create a brand where you can design your very own dream handbag. Explore our selection of bag charms, accessories, and straps to create a bag that is a true extension of your individuality.
Can we help?
Our customer service team are on hand for any questions or queries you may have.
Email info@lacyloulondon.com
Phone 0800 246 1384
Average response time 2 hours
How do our bags work?
How do our bags work?
Lacylou London bags are designed to be customisable to you. All our bags are made from high quality leather and have bespoke locking mechanisms so that you can attach our bespoke bag charms. Choose from our collection of charms, range of straps, and accessorise with our bag scarves and keyrings.
Do you ship internationally?
Do you ship internationally?
We ship all over the world, please see our Shipping Policy page for our shipping rates.
Do you offer payment plans?
Do you offer payment plans?
We've partnered with Klarna to give you a better shopping experience. Select Klarna at checkout to pay in 3 instalments or in 30 days.