CANVAS SHOPPER TOTE
Store pickup unavailable
CHOOSE YOUR CHARMS
free shipping
Free UK shipping on all orders
Easy returns
Easy returns and exchanges up to 30 days
International shipping
We ship worldwide
HOW TO ATTACH OUR BAG CHARMS
HOW TO ATTACH OUR BAG CHARMS
Our bespoke bag charms are compatible only with our Lacylou bags. Our bags are designed with unique locking mechanisms that are designed to fit our charms. To attach your chosen bag charms you simply push, twist to the right and lock into place and style as desired.
To remove and switch up your charms, carefully push down and rotate to the left to release.
BUY NOW, PAY LATER WITH KLARNA
BUY NOW, PAY LATER WITH KLARNA
SPLIT THE COST INTO THREE
Spread the cost of the purchase into 3 interest-free instalments, automatically charged from your card every 30 days.
ENJOY NOW, PAY LATER
Want to shop today and enjoy what you've ordered right away? Pay up to 30 days later. There are no fees, late charges or interest.
Klarna's Pay in 3 instalments and Pay in 30 days credit agreements are not regulated by the FCA. Use of these and any missed payments may affect your ability to obtain credit from Klarna and other lenders. 18+, UK residents only. Subject to status. T&Cs apply. klarna.com/uk/terms-and-conditions
CARE INSTRUCTIONS
CARE INSTRUCTIONS
We recommend storing your bag, straps and charms in the dust bag provided and in individual bags.
To clean your bag we recommend using a leather cleaning product and lint free cloth.
To clean your charms and straps we recommend using a metal polish product and lint free cloth.
Shipping information
Shipping information
Zone 1 - United Kingdom
Standard (3-5 business days)
Express (1-3 business days)
Zone 2 - Europe A
Standard (4-7 business days)
Zone 3 - Europe B
Standard (4-7 business days)
Zone 4 - North America
Standard (5-10 business days)
Zone 5 - South America
Standard (5-10 business days)
Zone 6 - Oceania
Standard (5-10 business days)
Zone 7 - Middle East
Standard (5-10 business days)
Zone 8 - Asia
Standard (5-10 business days)
Zone 9 - Rest of the World
Standard (5-10 business days)
Please visit our Shipping Policy for more information.
RETURNS
RETURNS
We hope you are pleased with your order, but if not and you would like to return you purchase please get in touch with us and we will be more than happy to process an exchange or return.
Goods must be received back to us within 30 days of receiving, in a saleable condition with:
- All original packaging
We recommend either sending the goods back via signed for delivery or obtaining a certificate of purchase. On receipt of the returned goods in a saleable condition we will issue a full refund.
- To arrange a return/exchange please print our RETURNS FORM, complete all fields and include in your return.
For returns from the USA, we offer a charged returns service with UPS (for £20/$27) including collection from you. Please contact us for more details.
If your goods are faulty, please get in touch with us as soon as possible.
If you are not satisfied with your order please do get in touch with us and we will be more than happy to help resolve any issues.
CANVAS SHOPPER TOTE
Shop Accessories
Shop Bags
get 10% OFF YOUR FIRST ORDER
Sign up and get 10% off your first order, access to exclusive discounts and early access to new collections and giveaways